How do I navigate around the Dune Online store?
Sizing and Shoe Information
How do I pay?
Problems Processing my order
Mastercard Secure Code and Verified by Visa
Delivery information UK (postage)
Specific Delivery Information for EUROPE (postage)
Specific for SHIPMENTS TO USA - Special Requirements - To be read by ALL USA Customers
Can I track the status of my order?
Stock Arrivals
What is the returns policy? (Also see here for WEB SALE Returns info)
Package Damaged on Arrival
How long does it take for refunds to be processed?
Promotions online
Offer Code Information
How can I register a complaint?
Faulty Items
What happens if I forget my password/or user name?
Charity Bag - Launches on 15th November
Require further assistance?

How do I navigate around the Dune Online store?
We have developed several ways to navigate around our website

You can search by category – Ladies Shoes, Sandals, Casuals etc or you can search by Shoe Name

Click on the shoe you like and it will appear on the left side of the screen with further details.

Use the Arrow tabs to navigate back and forward